Job Responsibilities

• The personnel will manage all Autostore-related activities, reporting and services to ensure optimal performance and continuous improvement to upkeep Autostore efficiency that leads to achieving logistics operational performance targets. 
• Use statistical and analytical tools to interpret data and generate insights.
• Create detailed reports and dashboards to communicate findings to stakeholders
• Use data visualization tools to present data in an easily understandable format
• Monitor the AutoStore system for any operational issues
• Generate regular reports on system efficiency, downtime, and maintenance activities. 
• Generate weekly/monthly reports and present to warehouse management the trends and deviations impacting the operations, delivery performance and utilization rate.
• Diagnose and troubleshoot technical problems related to the system and performing root cause analysis to prevent future issues.
• Continuous analysis and elimination of sources of error and weak points
• Perform regular system checks to ensure optimal performance
• Schedule and conduct preventive maintenance to minimize downtime.
• Perform basic repairs on the AutoStore system components, including robots, grids, bins, and workstations. 
• Coordinate with suppliers for complex repairs if necessary. 
• Closely work with IM, Process Owners, and Warehouse Managers in all corrective actions and improvements to the Autostore
• Analyze system performance data to identify trends and areas for improvement.
• Manage and update the software that controls the AutoStore system.
• Ensure the integration of the AutoStore system with SAP System
• Train warehouse staff on the proper use of the AutoStore system
• Provide technical support to system users 
• Daily housekeeping of Autostore system
• Oversee the inventory of spare parts and order new parts as needed. 
• Participate in storage and process optimization projects
• Electro-mechanical system error recovery - Perform standard error handling to restore the System back to working condition. e.g. Clear error/reset error through HMI, push buttons etc.
• Basic corrective maintenance - Restore the out of alignment sensors or devices back to the right position.
• Basic corrective maintenance - Quick replacement of the instrument parts that do not require calibration, parameter setting or changes on the control logic.
• Rectification of minor malfunctions and faults within the framework of this Contract, but without substantial time loss and downtime. (i.e. Change a sensor, etc)
• Escalate to level 2 Swisslog technical support team via the Swisslog Service Desk if the resident engineer fails to restore the system back to working condition.
• Escalate to level 2 Swisslog technical support team for incidents that require root cause analysis.
• Provide incident / error reports on a daily basis.

Job Requirements

• Minimum ITE or Diploma in Engineering, computer science, logistics, or a related field
• Willingness to work shift
• Prior 3- 5 years experience with automated systems in a warehouse or manufacturing setting is preferred. Experience specifically with AutoStore systems is a significant advantage
• Prior experience in data analysis, preferably in a warehouse and distribution environment.
• Knowledge of SAP/WMS/Oracle/Gsuite or equivalent is an added advantage